Last Updated: February 24, 2026
LetsLose Weight Loss & Wellness (“LetsLose,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.
1. Information We Collect
We may collect the following information when you visit our website or contact us:
Name
Email address
Phone number
Appointment information
Any information you voluntarily provide through our forms
Basic website usage data (such as IP address and browser type)
2. How We Use Your Information
We use your information to:
Schedule and manage appointments
Respond to inquiries
Provide customer support
Send appointment reminders
Send important updates about our services
Send promotional offers (if you opt in)
Improve our website and services
We do not sell your personal information.
3. SMS / Text Messaging
If you provide your mobile phone number and consent to receive text messages, we may send you:
Appointment reminders
Customer care messages
Service updates
Promotional messages
Message frequency varies. Message and data rates may apply.
Consent to receive text messages is not a condition of purchase.
Opting Out of Text Messages
You can opt out of SMS messages at any time by replying:
STOP to unsubscribe
HELP for assistance
After you send STOP, you may receive a final confirmation message. You will not receive additional text messages unless you opt in again.
4. No Sharing of SMS Data
We do not sell, rent, or share your mobile number or SMS consent information with third parties for marketing purposes.
We may share your information only with trusted service providers who help us operate our business (such as appointment or messaging platforms), and only as necessary to provide our services.
5. Data Retention
We retain your personal information and SMS consent records:
While you are an active client
As required by law
As necessary for business or legal purposes
You may request deletion of your information at any time by contacting us.
6. Data Security
We use commercially reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online system is 100% secure.
7. Cookies & Website Tracking
Our website may use cookies or similar technologies to improve user experience and analyze website traffic.
You can adjust your browser settings to refuse cookies if you prefer.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Your Rights
You may:
Request access to your personal information
Request corrections
Request deletion of your information
Opt out of marketing communications at any time
To make a request, contact us using the information below.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
LetsLose Weight Loss & Wellness
Website: https://www.letslose.com
Email: hello@letslose.com
Phone: 205-670-5355
Mailing Address: P.O. Box 86, Wilsonville, AL 35186
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.